Responsible Gaming of Dream Royale
Gaming means entertainment, fun, and excitement for most of our Users. We ensure that all the games have a fair distribution of random outcomes across all plays, and that game results cannot be manipulated by any third party. We prioritize keeping your gaming experience fun and entertaining. However, we acknowledge that some players may lose control and develop a gambling addiction. To help prevent this, always set a budget before you start playing. If you encounter any gambling problems, Dream Royale is here to assist.
Protecting Minors
Dream Royale has a strict policy to protect minors. Only players aged 21 years or over are allowed to play at our casino. If you are concerned that your child might be accessing online gambling websites, there is software that can help you protect them. We recommend using NetNanny or Cyber Patrol.
Setting Deposit Limits
If you feel you have a gambling problem, Dream Royale offers help by allowing you to set limits on your deposits. You can set daily, weekly, and monthly deposit limits by emailing [email protected] with your account information and details of your desired deposit limit.
Please note that deposit limits for Bitcoin, Ethereum, Litecoin, and all other cryptocurrencies are not applicable due to their nature. However, we will gladly assist you if you need help taking a break from gambling. If you wish to explore this option, do not hesitate to contact us.
Getting Help
If you’re worried that you, a family member, or a friend has become addicted to gambling, there are organizations that can help. Please visit Gamblers Anonymous and the National Council on Problem Gambling to find support.
Security
Sharing information online is always a concern, especially when money is involved. We use the most sophisticated RSA encryption systems to safeguard your personal information and transactions, the same technology trusted by major financial institutions around the world. Your IP address is used only to identify you as a player at our casino and to inform us of your online activity here. Your IP address and all activity at our casino remain strictly confidential at all times.
Privacy Policy
- Personal Data: During your account registration, you will be asked to provide specific personal data including, but not limited to, your first and last name, home address, email address, and phone number.
- Confidentiality: We guarantee not to sell, give away, or otherwise communicate your personal information to any third party. We will only disclose personal data when ordered to do so by any governing authority and/or under any legal provision contained in the governing law
- Privacy: Your personal identity and details will remain confidential and we will never report wagering information on behalf of any player.
- Communication: All email and other communication or correspondence between you and the Casino is private and not for distribution or publication on internet forums.
- Verification: When you make a withdrawal for the first time, we might ask for certain document copies to verify your identity. We may subsequently ask for these copies at random to ensure the security of your account. These documents may include:
- The front and back of your driver's license or any other official government-issued photographic identification.
- A utility bill (e.g., gas, electricity, water, or telephone) with your name and the address you registered with us.
- A statement of the card used or a letter from the issuing bank
- The front and back of any credit or debit cards used to make a deposit at the Casino.
- Information Requests:We reserve the right to ask your registered financial institution to provide information about you should this be requested by Curaçao eGaming.